Healing Touch Center of Cincinnati Veteran’s Services

Our Approach

Our services are guided by the belief that Veterans deserve meaningful lives free from unnecessary restrictions. We emphasize:

• Individual choice and self-determination
  
• Respect for personal preferences and autonomy
  
• Customized supports aligned with individual service plans

Quality & Accountability

• We maintain strong quality standards through:
  
• Ongoing service monitoring and evaluation
  
• Continuous staff training
  
• Clear communication with individuals, families, and care teams
  
• Full compliance with regulatory requirements

With over six years of experience supporting individuals with diverse needs, our staff is skilled in implementing person-centered plans, managing challenging behaviors, and supporting social and emotional well-being.

Basic Entry-Level Training

Most homemaker and personal care providers start as:

• Home Health Aide (HHA)
  
• Personal Care Aide (PCA)
  
• Certified Nursing Assistant (CNA) (more clinical)

Typical Training Includes:

• Personal hygiene assistance (bathing, grooming, toileting)
  
• Safe transfers & mobility
  
• Infection control
  
• Basic nutrition & meal prep
  
• CPR & First Aid
  
• Elder care fundamentals
  
• SURE training
  
• Medication Administration (Levels 1, 2, 3)
  
• Ongoing Professional Development

Homemaker and Home Health Aide Care

We have our state’s home care licensing requirements.  In addition, all staff require background checks and training verification.

Additional Trainings

Because many veterans have unique needs, extra training is extremely valuable

Trauma-Informed Care

Many veterans live with:

• PTSD
  
• Combat trauma
  
• Anxiety disorders
  

Understanding trauma responses and triggers is critical.

Chronic Illness & Disability Care

Common veteran conditions:

• Mobility impairments
  
• Amputations
  
• TBI (Traumatic Brain Injury)
  
• Chronic pain
  
• Diabetes & heart disease

Mental Health Awareness

Training in:

• Depression awareness
  
• Suicide prevention basics
  
• Crisis response procedures

Certifications That Strengthen Qualifications

We also encourage:

• CPR & First Aid (American Red Cross or equivalent)
  
• CNA license (strong advantage)
  
• Medication aide training (if state allows)
  
• Alzheimer’s & dementia care certification

Soft Skills That Matter A LOT

Working with veterans it is a must to:

• Respect for military culture
  
• Strong boundaries
  
• Emotional resilience
  
• Communication skills
  
• Cultural competence
  
• Patience and consistency

With over six years of experience supporting individuals with diverse needs, our staff is skilled in implementing person-centered plans, managing challenging behaviors, and supporting social and emotional well-being.

Practical Help That Addresses Real Barriers

You work with a case manager who helps you apply for VA benefits, secure housing, schedule medical appointments, and connect with mental health providers who specialize in veteran care. If you are experiencing homelessness or housing instability, we assist with emergency placements, transitional housing, and long-term residential options. Support is also available for navigating disability claims, enrollment in VA healthcare, and accessing employment resources.

After engaging with these services, many veterans report feeling less overwhelmed by paperwork and more confident in their ability to access the care they have earned. You gain clarity on what benefits you qualify for and how to use them. You also connect with other veterans who understand your experience, which can reduce feelings of isolation and make it easier to talk about what you are going through.

Services are coordinated with VA providers, local veteran organizations, and community resources to make sure your care is comprehensive. We do not replace VA medical or psychiatric care, but we help you stay connected to those systems and follow through on treatment plans. If you need immediate crisis support, we can connect you with the Veterans Crisis Line and local emergency services.